VINVINT SMART SENTRY FULL
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After passing the exam, the advisors return to field operations for a couple of weeks before taking on their first solo installation. It starts with four weeks of field training, followed by a one-week intensive at a Vivint center in Utah or Florida. Vivint technicians - who are employees of the company, not contractors - go through a rigorous education process. The installer advised us about what he called “a smart second line of defense,” such as placement of a glass-break sensor where someone might smash a window rather than prying open a door. We walked through each room to confirm which doors, windows, and hallways should be protected. “Let’s put in security first and the toys afterward,” referring to optional smart locks and voice assistants. “My job is to secure your home,” he said. He took an entire hour to walk us through the process of installing the selected equipment. On the scheduled day of the installation, the technician arrived at about 15 minutes early.

VINVINT SMART SENTRY PROFESSIONAL

And in a major distinction from other security companies, Vivint is always solely responsible for the lifetime customer relationship, including installation, service, support, and professional monitoring. However, Vivint dealers sell equipment and services at the same price as what’s offered directly by the company. You should also know that Vivint supplements its salesforce with authorized dealers. Customers have three days after installation to return the entire system and 30 days after installation to return individual products.

VINVINT SMART SENTRY PRO

Be advised that the Vivint phone agent and the Smart Home Pro earn commissions. This allows you to follow a thoughtful planning process to select the necessary equipment.

VINVINT SMART SENTRY FREE

You can also ask Vivint to send a “Smart Home Pro” to your house for a free in-person consultation. That’s when you’ll make a preliminary selection of sensors, devices, and a monthly monitoring plan. A sales representative will also inquire about the layout of your home and your desire for automated features such as a smart lock, thermostat, and controllable lighting.

VINVINT SMART SENTRY FULL

With that said, take a look at our full review of the service below, from ordering, to installation, to functionality and more to see how it all works.īuying a Vivint system typically begins with a phone call about your security goals. Vivint also allows to pay off equipment costs in a lump sum to reduce monthly bills and avoid getting locked into a long-term contract. Fortunately, you can spread the payments over 42 or 60 months with zero interest. Vivint is more expensive than competing professionally installed systems - although not by much even when compared to DIY solutions with less quality. The slight downside is that the higher quality comes with a steeper price. We spent nearly two months testing the Vivint home security system and found it to be the best option currently on the market today. And it doesn’t hurt that a dedication to the customer experience guides Vivint’s selection of devices - the suite of components you need for a complete solution of home security and automation. Secondly, its control panel and mobile apps are user-friendly and fun to use. First and foremost, the Vivint system is effective and has rock-solid connectivity.

Tech expert expert Bradley Berman does a comprehensive review of his Vivint smart home security system.įull article from The Spruce: Vivint Smart Home Security Review “Vivint is the Best Option Currently on the Market Today”

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